Amaroo Caravan Park, Phillip Island, Victoria
The Amaroo Caravan Park has been in operation for a long time and continues to be one of Phillip Island’s most important tourist accommodation spots with its extensive facilities providing 75 powered sites and13 camping sites, 23 self-contained family cabins, as well as backpacker accommodation. The focal point at the Amaroo Caravan Park is the heritage house, built in 1922. It is on all accounts a wonderfully warm gathering place with a large lounge for guests to relax in and a capacious kitchen where they can prepare meals. Kay Marks, her husband, son-in-law and daughter run Amaroo Caravan Park and Kay is one of Starfleet’s longstanding users having the software installed in 1998.
The service issue is what stands out when talking to Kay Marks. According to her backup from Starfleet is just uniformly excellent. “Mostly problems are solved over the phone—they talk me through whatever might be going wrong, and mostly things are fixed”. The Starfleet software is flexible, and has also serviced the touring business, which Amaroo Caravan Park operated providing, trips to the Penguin Parade, and other popular areas in the vicinity. The Starfleet software has a manifest-generating module suitable for that purpose and it another demonstration of Starfleet’s adaptability to a wide range of accommodation, shop and restaurant requirements.
HARDWARE
AND SOFTWARE
A Windows PC network is used with three workstations.Starfleet software comprises Front Office, MYOB Link, and Debtors.
